According to the research report, the global healthcare CRM market size is expected to touch USD 35.74 Billion by 2030, from USD 12.44 Billion in 2022, growing with a significant CAGR of 14.1% from 2022 to 2030.
The healthcare CRM report offers a
comprehensive study of the current state expected at the major drivers, market
strategies, and key vendors’ growth. The report presents energetic visions to
conclude and study the market size, market hopes, and competitive surroundings.
The research also focuses on the important achievements of the market, research
& development, and regional growth of the leading competitors operating in
the market. The current trends of the global healthcare CRM in conjunction with
the geographical landscape of this vertical have also been included in this
report.
The report offers intricate dynamics about
different aspects of the global healthcare CRM market, which aids companies
operating in the market in making strategic development decisions. The study
also elaborates on significant changes that are highly anticipated to configure
growth of the global healthcare CRM during the forecast period. It also
includes a key indicator assessment that highlights growth prospects of this
market and estimates statistics related to growth of the market in terms of
value (US$ Mn) and volume (tons).
Sample
Link @ https://www.precedenceresearch.com/sample/1602
Report Coverage | Details |
Market Size by 2030 | USD 35.74 Billion |
Growth Rate from 2022 to 2030 | CAGR of 14.1% |
North America Market Share in 2020 | 30% |
Customer Service & Support Segment Market Share in 2020 | 25% |
Base Year | 2021 |
Forecast Period | 2022 to 2030 |
Segments Covered | Component, End Use, Deployment Model, Application, Geography |
This study covers a detailed segmentation
of the global healthcare CRM market, along with key information and a
competition outlook. The report mentions company profiles of players that are
currently dominating the global healthcare CRM market, wherein various
developments, expansions, and winning strategies practiced and implemented by
leading players have been presented in detail.
Key Players
- Salesforce.Com Inc
- Microsoft Corporation
- Oracle Corporation
- PegasystemsInc
- Sage Group Plc
- SAP SE
- SugarCRM
- Zoho Corporation Pvt Ltd
- Cerner Corporation
- Keona Health
Market Segmentation
- Software
- Services
By Application
- Customer Service & Support
- Marketing
- Sales
- CRM Analytics
- Others
By Type
- Operational
- Collaborative
- Analytical
By Deployment Model
- On-Premise
- Hybrid
- Cloud
By End User
- Healthcare Providers
- Hospitals
- Ambulatory Care Centers
- Diagnostics & Imaging Centers
- Pharmacies
- Others
- Healthcare Payers
- Private Payers
- Public Payers
By Geography
- North America
- U.S.
- Canada
- Europe
- U.K.
- Germany
- France
- Asia-Pacific
- China
- India
- Japan
- South Korea
- Malaysia
- Philippines
- Latin America
- Brazil
- Rest of Latin America
- Middle East & Africa (MEA)
- GCC
- North Africa
- South Africa
- Rest of the Middle East & Africa
Research Methodology
The research methodology adopted by
analysts for compiling the global healthcare CRM report is based on detailed
primary as well as secondary research. With the help of in-depth insights of
the market-affiliated information that is obtained and legitimated by
market-admissible resources, analysts have offered riveting observations and authentic
forecasts for the global market.
During the primary research phase, analysts
interviewed market stakeholders, investors, brand managers, vice presidents,
and sales and marketing managers. Based on data obtained through interviews of
genuine resources, analysts have emphasized the changing scenario of the global
market.
For secondary research, analysts
scrutinized numerous annual report publications, white papers, market
association publications, and company websites to obtain the necessary understanding
of the global healthcare CRM market.
TABLE OF CONTENT
Chapter 1. Introduction
1.1. Research Objective
1.2. Scope of the Study
1.3. Definition
Chapter 2. Research Methodology
2.1. Research Approach
2.2. Data Sources
2.3. Assumptions & Limitations
Chapter 3. Executive Summary
3.1. Market Snapshot
Chapter 4. Market Variables and Scope
4.1. Introduction
4.2. Market Classification and Scope
4.3. Industry Value Chain Analysis
4.3.1. Raw Material Procurement Analysis
4.3.2. Sales and Distribution Channel Analysis
4.3.3. Downstream Buyer Analysis
Chapter 5. COVID 19 Impact on Healthcare CRM Market
5.1. COVID-19 Landscape: Healthcare CRM Industry Impact
5.2. COVID 19 - Impact Assessment for the Industry
5.3. COVID 19 Impact: Global Major Government Policy
5.4. Market Trends and Opportunities in the COVID-19 Landscape
Chapter 6. Market Dynamics Analysis and Trends
6.1. Market Dynamics
6.1.1. Market Drivers
6.1.2. Market Restraints
6.1.3. Market Opportunities
6.2. Porter’s Five Forces Analysis
6.2.1. Bargaining power of suppliers
6.2.2. Bargaining power of buyers
6.2.3. Threat of substitute
6.2.4. Threat of new entrants
6.2.5. Degree of competition
Chapter 7. Competitive Landscape
7.1.1. Company Market Share/Positioning Analysis
7.1.2. Key Strategies Adopted by Players
7.1.3. Vendor Landscape
7.1.3.1. List of Suppliers
7.1.3.2. List of Buyers
Chapter 8. Global Healthcare CRM Market, By Component
8.1. Healthcare CRM Market, by Component Type, 2022-2030
8.1.1. Software
8.1.1.1. Market Revenue and Forecast (2017-2030)
8.1.2. Services
8.1.2.1. Market Revenue and Forecast (2017-2030)
Chapter 9. Global Healthcare CRM Market, By Application
9.1. Healthcare CRM Market, by Application, 2022-2030
9.1.1. Customer Service & Support
9.1.1.1. Market Revenue and Forecast (2017-2030)
9.1.2. Marketing
9.1.2.1. Market Revenue and Forecast (2017-2030)
9.1.3. CRM Analytics
9.1.3.1. Market Revenue and Forecast (2017-2030)
9.1.4. Others
9.1.4.1. Market Revenue and Forecast (2017-2030)
Chapter 10. Global Healthcare CRM Market, By Deployment Model
10.1. Healthcare CRM Market, by Deployment Model Type, 2022-2030
10.1.1. On-Premise
10.1.1.1. Market Revenue and Forecast (2017-2030)
10.1.2. Hybrid
10.1.2.1. Market Revenue and Forecast (2017-2030)
10.1.3. Cloud
10.1.3.1. Market Revenue and Forecast (2017-2030)
Chapter 11. Global Healthcare CRM Market, By End User Type
11.1. Healthcare CRM Market, by End User Type, 2022-2030
11.1.1. Healthcare Providers
11.1.1.1. Market Revenue and Forecast (2017-2030)
11.1.2. Healthcare Payers
11.1.2.1. Market Revenue and Forecast (2017-2030)
Chapter 12. Global Healthcare CRM Market, Regional Estimates and Trend Forecast
12.1. North America
12.1.1. Market Revenue and Forecast, by Component (2017-2030)
12.1.2. Market Revenue and Forecast, by Application (2017-2030)
12.1.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.1.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.1.5. U.S.
12.1.5.1. Market Revenue and Forecast, by Component (2017-2030)
12.1.5.2. Market Revenue and Forecast, by Application (2017-2030)
12.1.5.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.1.5.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.1.6. Rest of North America
12.1.6.1. Market Revenue and Forecast, by Component (2017-2030)
12.1.6.2. Market Revenue and Forecast, by Application (2017-2030)
12.1.6.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.1.6.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.2. Europe
12.2.1. Market Revenue and Forecast, by Component (2017-2030)
12.2.2. Market Revenue and Forecast, by Application (2017-2030)
12.2.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.2.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.2.5. UK
12.2.5.1. Market Revenue and Forecast, by Component (2017-2030)
12.2.5.2. Market Revenue and Forecast, by Application (2017-2030)
12.2.5.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.2.5.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.2.6. Germany
12.2.6.1. Market Revenue and Forecast, by Component (2017-2030)
12.2.6.2. Market Revenue and Forecast, by Application (2017-2030)
12.2.6.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.2.6.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.2.7. France
12.2.7.1. Market Revenue and Forecast, by Component (2017-2030)
12.2.7.2. Market Revenue and Forecast, by Application (2017-2030)
12.2.7.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.2.7.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.2.8. Rest of Europe
12.2.8.1. Market Revenue and Forecast, by Component (2017-2030)
12.2.8.2. Market Revenue and Forecast, by Application (2017-2030)
12.2.8.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.2.8.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.3. APAC
12.3.1. Market Revenue and Forecast, by Component (2017-2030)
12.3.2. Market Revenue and Forecast, by Application (2017-2030)
12.3.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.3.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.3.5. India
12.3.5.1. Market Revenue and Forecast, by Component (2017-2030)
12.3.5.2. Market Revenue and Forecast, by Application (2017-2030)
12.3.5.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.3.5.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.3.6. China
12.3.6.1. Market Revenue and Forecast, by Component (2017-2030)
12.3.6.2. Market Revenue and Forecast, by Application (2017-2030)
12.3.6.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.3.6.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.3.7. Japan
12.3.7.1. Market Revenue and Forecast, by Component (2017-2030)
12.3.7.2. Market Revenue and Forecast, by Application (2017-2030)
12.3.7.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.3.7.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.3.8. Rest of APAC
12.3.8.1. Market Revenue and Forecast, by Component (2017-2030)
12.3.8.2. Market Revenue and Forecast, by Application (2017-2030)
12.3.8.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.3.8.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.4. MEA
12.4.1. Market Revenue and Forecast, by Component (2017-2030)
12.4.2. Market Revenue and Forecast, by Application (2017-2030)
12.4.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.4.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.4.5. GCC
12.4.5.1. Market Revenue and Forecast, by Component (2017-2030)
12.4.5.2. Market Revenue and Forecast, by Application (2017-2030)
12.4.5.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.4.5.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.4.6. North Africa
12.4.6.1. Market Revenue and Forecast, by Component (2017-2030)
12.4.6.2. Market Revenue and Forecast, by Application (2017-2030)
12.4.6.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.4.6.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.4.7. South Africa
12.4.7.1. Market Revenue and Forecast, by Component (2017-2030)
12.4.7.2. Market Revenue and Forecast, by Application (2017-2030)
12.4.7.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.4.7.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.4.8. Rest of MEA
12.4.8.1. Market Revenue and Forecast, by Component (2017-2030)
12.4.8.2. Market Revenue and Forecast, by Application (2017-2030)
12.4.8.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.4.8.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.5. Latin America
12.5.1. Market Revenue and Forecast, by Component (2017-2030)
12.5.2. Market Revenue and Forecast, by Application (2017-2030)
12.5.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.5.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.5.5. Brazil
12.5.5.1. Market Revenue and Forecast, by Component (2017-2030)
12.5.5.2. Market Revenue and Forecast, by Application (2017-2030)
12.5.5.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.5.5.4. Market Revenue and Forecast, by End User Type (2017-2030)
12.5.6. Rest of LATAM
12.5.6.1. Market Revenue and Forecast, by Component (2017-2030)
12.5.6.2. Market Revenue and Forecast, by Application (2017-2030)
12.5.6.3. Market Revenue and Forecast, by Deployment Model Type (2017-2030)
12.5.6.4. Market Revenue and Forecast, by End User Type (2017-2030)
Chapter 13. Company Profiles
13.1. Salesforce.Com Inc
13.1.1. Company Overview
13.1.2. Product Offerings
13.1.3. Financial Performance
13.1.4. Recent Initiatives
13.2. Microsoft Corporation
13.2.1. Company Overview
13.2.2. Product Offerings
13.2.3. Financial Performance
13.2.4. Recent Initiatives
13.3. Oracle Corporation
13.3.1. Company Overview
13.3.2. Product Offerings
13.3.3. Financial Performance
13.3.4. Recent Initiatives
13.4. PegasystemsInc
13.4.1. Company Overview
13.4.2. Product Offerings
13.4.3. Financial Performance
13.4.4. Recent Initiatives
13.5. Sage Group Plc
13.5.1. Company Overview
13.5.2. Product Offerings
13.5.3. Financial Performance
13.5.4. Recent Initiatives
13.6. SAP SE
13.6.1. Company Overview
13.6.2. Product Offerings
13.6.3. Financial Performance
13.6.4. Recent Initiatives
13.7. SugarCRM
13.7.1. Company Overview
13.7.2. Product Offerings
13.7.3. Financial Performance
13.7.4. Recent Initiatives
13.8. Zoho Corporation Pvt Ltd
13.8.1. Company Overview
13.8.2. Product Offerings
13.8.3. Financial Performance
13.8.4. Recent Initiatives
13.9. Cerner Corporation
13.9.1. Company Overview
13.9.2. Product Offerings
13.9.3. Financial Performance
13.9.4. Recent Initiatives
13.10. Keona Health
13.10.1. Company Overview
13.10.2. Product Offerings
13.10.3. Financial Performance
13.10.4. Recent Initiatives
Chapter 14. Research Methodology
14.1. Primary Research
14.2. Secondary Research
14.3. Assumptions
Chapter 15. Appendix
15.1. About Us
15.2. Glossary of Terms
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